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  1. Update Your Risk Register – Reflect current threats and ensure it is a live, regularly reviewed document.

  2. Train Frontline Staff – Conflict management, situational awareness, and emergency response training save lives.

  3. Secure Perimeters and Access Points – Physical security remains one of the most effective deterrents.

  4. Plan for Communications – Establish clear lines of communication with police, venue security, and key staff before incidents occur.

  5. Run a Post-Incident Review – Even near misses provide valuable lessons for strengthening resilience.